Past wins Have they actually done this work
01Tell me about the last fractional engagement you ran end-to-end. Start to finish.Real-work test Listen for: Specific company stage, specific outcomes, what they inherited, what they built, what broke. Walk if: Generic framework talk, no specific names of campaigns/channels/wins, can't articulate what changed at the company.
02What's a campaign or program you owned where the results were below your forecast? What did you do?Honesty Listen for: Real numbers, real diagnosis, real corrective action. Walk if: "Everything always worked" — that's not a fractional CMO who's actually done the work; that's a closer with a pitch deck.
03Show me a marketing operating plan you wrote. Not a deck — the actual working document.Real-work test Listen for: They have one ready or can put one together quickly. The doc shows real thinking — channels, budget allocation, sequencing, owners, KPIs. Walk if: They send a polished deck instead. Decks are for sales; ops plans are how the work happens.
04Can you give me two reference calls with founders/CEOs from the last 18 months?Verifiable Listen for: Immediate yes; names provided within 24 hours; references happy to take the call. Walk if: Stalling, only offering "testimonials," or references who can only speak in generalities about the engagement.